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FAQ  |  brinouva UV LED Sterilize Robot Vacuum

01. Can the UV LED Sterilize Robot Vacuum clean the furniture bottom?

Yes. The UV LED Sterilize Robot Vacuum is only 8cm tall. It can clean the bottom of any furniture at over 8cm above ground.

02. When not in use, can the UV LED Sterilize Robot Vacuum stay at the charging station all the time?

Yes. The UV LED Sterilize Robot Vacuum will stop charging automatically after it is fully charged.

03. Why does the UV LED Sterilize Robot Vacuum run away from the charging station and return to the station in the middle of

This may be caused by the bad contact with the charging station. Please check of the station is put on an uneven surface or there is dirt on the charging plates, which may cause bad contact.

04. Is it necessary to fully charge the UV LED Sterilize Robot Vacuum before the next use?

No. The UV LED Sterilize Robot Vacuum is equipped with a lithium battery that can be charged and used at any time.

05. Why does the side brush or the roller brush not run smoothly after using the UV LED Sterilize Robot Vacuum for some time

Long hair may have wrapped around the brushes. After the frequent use of the UV LED Sterilize Robot Vacuum, the side brush or roller brush may not run smoothly. Even error detection may occur. In this case, please clean the brushes regularly.

06. Why does UV LED Sterilize Robot Vacuum fail?

The suspension detector may have been covered with dirt. Please clean the suspension detector at the bottom of the UV LED Sterilize Robot Vacuum and try again.

Service Track

Please call +886-2-2712-2211 ext. 7349/7345 for enquires.

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